In this episode of the SAP HR Mavericks podcast, our host Silvia Moreno Rodriguez, SAP Marketing Director, is joined by Sergio Graziano, Pre-Sales Lead for Workforce Management at SD Worx, to talk about how workforce management has moved from a back-office task to a boardroom priority.
In this episode, we cover:
- Why workforce management is no longer just time and attendance: Clocking in and out used to be the whole story. Now scheduling, payroll integration and employee experience all sit under one system, and Business Leaders are starting to see the impact this has on payslip accuracy and staff retention.
- How skills are replacing job titles in scheduling: Companies are moving away from filling fixed roles and toward matching tasks to the people best suited for them. This shift also takes employee preferences and availability into account, which is changing how schedules get built.
- Where AI is actually making a difference today: AI is automating scheduling decisions and starting to let non-technical users write policies and rules in plain language. On the compliance and configuration side, AI still has a way to go and remains an area for the future.
- What happens when humans and AI agents share a schedule: Sergio shares his view on how planning will eventually include both people and AI agents working side by side, and why organisations need to start thinking now about how that division of labour will work.
- Why compliance is the biggest hidden cost: With regulations changing by country and by year, especially across Europe, non-compliance is not just a fine. It is wasted time, wasted budget and, in some cases, a legal risk.
Tune in to hear Sergio's take on what HR Leaders should be focusing on right now, and get a glimpse of what workforce management could look like by 2030.
