SAP SuccessConnect 2025: How AI & Innovation Are Shaping the Future of HR

Artificial Intelligence dominated the conversation - and for good reason. SAP showcased over 170 AI-supported scenarios now available in SuccessFactors, spanning everything from predictive analytics to conversational tools. These aren’t just buzzwords; they’re practical features designed to make HR smarter and more employee-centric. 

Highlights included: 

• Explain My Payslip: Employees can ask the system why their net pay changed and receive clear, automated explanations.
• HR Policy Q&A: Upload global HR policies and let AI answer employee questions based on their location and entitlements.
• Multi-Model AI Integration: SuccessFactors now taps into leading AI engines like ChatGPT, Google, and Mistral, with options to connect your own trusted sources. 

The takeaway? AI isn’t just a trend - it’s becoming the backbone of HR processes, helping organisations deliver faster, more personalised experiences. And with SAP’s multi-model approach, businesses can leverage the best of different AI technologies while maintaining control over their own data sources. 

SAP continues to strengthen its workforce management capabilities with: 

• Advanced time tracking and scheduling tools.
• Global leave compliance enhancements to meet local legislation.
• A roadmap that brings SuccessFactors closer to specialised solutions from competitors. 

However, migration from on-premise time systems remains a challenge - there’s no direct path, meaning reimplementation is required. This is a critical consideration for companies planning their move to the cloud, and it’s where expert guidance from an experienced partner like SD Worx can make all the difference. 

Reporting and analytics are evolving too. SAP introduced the Business Data Cloud - a next-generation solution designed to take over from People Analytics and deliver real-time, integrated insights across all SAP modules. The key advantage? Real-time access to live data across SAP modules without replication, offering flexibility and accuracy for HR insights. 

This shift means better decision-making, less reliance on outdated data models, and a more agile approach to workforce planning. Organisations that prioritise data strategy today will be ready to make smarter, faster decisions tomorrow.