How s.Oliver Simplified International HR and Payroll Across the Benelux Region
Supporting employees across Belgium and the Netherlands requires more than payroll. By combining payroll services with expert Tax & Legal guidance, SD Worx helps s.Oliver deliver compliant, practical, and people-focused HR across borders.
Reading time: 3 minutes
August 11 2026
Sectors
Wholesale & Retail
Company type
International Company
Solution
Core HR & Payroll
The German fashion company s.Oliver has more than 7200 employees worldwide. The Dutch payroll processing is done in-house, but for the payroll of the Belgian workforce, the international clothing group had to employ a payroll service provider for the Belgian employees.
In Belgium, the group has 70 employees on the payroll. But the employees of the showroom at Trade Mart Brussels fall under a different joint committee than the salespeople in the store branches. In the search for a payroll partner with expertise in retail, we made the switch to SD Worx almost 10 years ago. - Chantalle Hameleers, Team leader HR Benelux at s.Oliver
The challenge
A practical solution for every problem
However, being Dutch, the HR team was also in need of social and fiscal legal support. They needed to be able to apply the complex and rapidly changing Belgian laws correctly, but also to provide fast and accurate answers to questions from Belgian employees. Chantalle Hameleers: "We refer to the experts at SD Worx Tax & Legal for any questions from Belgian employees relating to time credit, overtime, holiday entitlements and more. We also relied on their guidance when we went through a restructuring a few years ago. In short, their experts provide legally sound and practical solutions for every problem."
Concrete advice in plain language
For this legal guidance, s.Oliver could also have engaged a law firm. But the choice for SD Worx was very deliberate: "Because the legal support and payroll processing are in one hand, it is possible to switch very quickly. After all, the consultant immediately translates his advice into concrete action points for the file manager of the social secretariat. In addition, we evaluate the collaboration at regular intervals, so that the support remains as tailored as possible to our needs and requirements."
s.Oliver has a single point of contact for all daily questions concerning individual and collective aspects of the – national and/or international – employment of personnel. Chantalle Hameleers: "Our consultant knows the internal workings of the group through and through. We have a very good relationship with him: not only does he give the right advice, he also always knows how to translate it into human language and apply it in such a way that we understand it from our Dutch context."
The results
Thanks to the legal support of SD Worx Tax & Legal, s.Oliver's Dutch HR team can:
- Correctly apply the rapidly changing Belgian legislation;
- Handle 100% of social and tax law issues quickly and correctly;
- Translate SD Worx's advice clearly to their payroll.
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