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How Albert Heijn Automated Payroll & Time Registration

Albert Heijn is a Dutch supermarket chain, which is owned by Ahold. In the Netherlands, the company has 950 stores and in Belgium 31. This makes Albert Heijn the largest supermarket chain in the Netherlands.

Reading time: 2 minutes

May 21 2026

Albert Heign Webp version
Albert Heijn

Sectors

Wholesale & Retail

Company type

501-2,500

International Company

Solution

Workforce Management

The retailer is in the midst of a massive (and successful) expansion in Belgium. Jeroen Kuijpers’s main challenge is understanding the definitions in the regulations. Jeroen is the HR Operations Manager for Belgium and Germany. Payroll processing also needed to be more efficient and correct. Too many exceptions had to be sorted out manually. By choosing Workforce management in combination with payroll from SD Worx, we immediately solved all the problems.

Jeroen Kuijpers: “The biggest improvement is the simplification and acceleration of the time registration. Workers can now register their own attendance. Supervisors can also enter absences of workers. Since we’ve started using SD Worx Workforce management, there are very few exceptions. This means that the payroll processing is much clearer and correct as well. In short, the solution has meant less administration work in the shops.”

The challenge

Too often, retail still works with manual processes. Initially they seem quick and affordable, but in the long term they are untenable. Timothy Weckx is responsible for the general HR administration and adjustment of SD Worx Workforce Management at AD Delhaize. He manages the creation of the rosters for both Proxy and AD Delhaize.

Timothy Weckx: “The biggest challenge was the correct processing of all worked hours. Before we started working with SD Worx Workforce management, these were provided by the staff, after which everything had to be checked manually. At the time, this was only for 2 shops. When we expanded, this system was no longer tenable and we had to look for a more efficient solution. SD Worx Workforce Management’s time savings and wide employability were the deciding factors for AD Delhaize.”

Scalable workforce management and payroll solutions are helping Albert Heijn in Belgium manage growth and complexity.

Albert Heijn is automating time recording and payroll with SD Worx, reducing administrative workload, making processes scalable and speeding up payroll processing by 80%.  

SD Worx has Workforce Management Solutions to support every team and industry. Get the right people in the right place at the right time and the right cost globally. Our workforce management solutions help reduce overtime, boost compliance, and strengthen employee experience across industries and borders.

The complete payroll processing is 80% faster than before.
Jeroen_Kuijpers_Albert_Heijn.jpeg

Jeroen Kuijpers

Manager HR Operations, Albert Heijn

The results

3 Key Takeaways:

  • SD Worx combines workforce management with payroll to streamline time recording and remuneration.
  • Employees record their own hours, reducing exceptions and the need for manual checks
  • Payroll processing is now up to 80% faster, with greater control and less administration. 
     

HR & Payroll That Scales With Your Growth

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